Supply Chain Assistant

A well-established retail / consumer goods business is seeking a Supply Chain Assistant to support its Order Flow & Shipping function . This is a hands-on, execution-focused role , ideal for candidates with experience in order management, supplier coordination, and shipping administration .

The position supports the Order Flow & Shipping Manager and plays a critical role in ensuring orders move smoothly from supplier confirmation through to warehouse receipt.

Key Responsibilities

Order Flow & Order Management

• Issue purchase orders to suppliers following confirmation from buying teams
• Review proforma invoices (pricing, MOQ, product details) and flag discrepancies
• Send order confirmations for seasonal and replenishment orders
• Maintain and update order flow and inbound tracking files
• Follow up on QC completion and secure approval to ship
• Coordinate with warehouse teams to obtain receiving reports and close orders

Shipping & Logistics Support

• Support inbound shipment coordination with freight partners
• Track shipments and update delivery timelines
• Manage courier bookings (DHL, Aramex, SMSA or similar)
• Collect, track, and distribute shipping documents (BL, AWB, invoices, packing lists)

Payments & Administration

• Raise supplier payment requests (deposit and balance) in line with agreed terms
• Share bank slips with suppliers and follow up on payment status
• Request customs duty payments upon receipt of clearance documentation
• Support claims for shortages or damages where applicable
• Provide rolling supplier payment projections to the line manager

Stakeholder Coordination

• Liaise daily with suppliers, buyers, finance, shipping, and warehouse teams
• Proactively chase timelines and escalate risks to delivery or go-to-market dates
• Share weekly order flow trackers with internal stakeholders

Candidate Profile

• 2–5 years’ experience in supply chain, order management, logistics, or shipping coordination
• Hands-on experience with POs, order trackers, shipping documents, and courier bookings
• Comfortable working with Excel-based trackers and ERP/order management systems
• Strong follow-up skills and confidence communicating with suppliers and internal teams
• Organised, detail-driven, and able to manage multiple orders simultaneously
• Experience in retail, fashion, FMCG, or import-driven environments is highly desirable