Supply Chain Management / Sales – Semiconductor Equipment

SCM Sales Coordinator-Semiconductor equipment

PSK America, Inc. – Round Rock, TX

About PSK America

PSK America is a U.S. subsidiary of a leading Korean semiconductor equipment manufacturer, supporting operations across multiple states. We provide advanced equipment solutions to the semiconductor industry and are growing our team to meet expanding demand.

Learn more about us: www.psk-inc.com

Position Summary

We are seeking a detail-oriented SCM- Sales Coordinator to manage open sales orders, coordinate with internal teams and customers, and ensure timely order fulfillment. This role serves as a key liaison between sales, supply planning, production, warehouse, and logistics teams.

Key Responsibilities

Open Sales Order Management

Monitor and manage open sales orders to ensure timely fulfillment and delivery
Track backlog and aging orders to identify potential delays or fulfillment risks
Coordinate with supply planning, production, and warehouse teams to prioritize order fulfillment
Provide proactive updates to sales teams and customers regarding order status, shipment schedules, or delays
Resolve issues impacting open orders, including inventory shortages, allocation constraints, or logistics delays
Maintain accurate order status and expected delivery dates in ERP systems

Customer Coordination

Serve as the primary point of contact for customer order inquiries
Provide order confirmations, shipment updates, and delivery timelines
Communicate order changes, delays, or backorders in a timely manner

Supply Chain Coordination

Collaborate with supply planning, production, and warehouse teams to ensure order fulfillment
Coordinate with logistics providers to arrange shipments and track deliveries
Manage order prioritization based on customer requirements and supply constraints

Issue Resolution

Identify and resolve order discrepancies, shipping delays, or inventory shortages
Escalate complex issues to appropriate internal teams when necessary
Support root cause analysis and continuous improvement initiatives

Data Management & Reporting

Maintain accurate order records and documentation
Generate reports related to order status, fulfillment performance, and customer service levels
Monitor key metrics such as on-time delivery, order accuracy, and backlog

Qualifications

Bachelor's degree in Business, Marketing, Supply Chain, or related field
2–5 years of experience in procurement, strategic sourcing, or supply chain coordination
Strong analytical and problem-solving skills
Technical knowledge of purchasing categories preferred
Excellent written and verbal communication skills in English
Proficiency in ERP systems

What We Offer

Competitive compensation package (Base salary plus additional compensation)
100% employer-covered health, dental, vision (monthly premium over $1,000; employer covers 80% of the premium for employee dependents)
100% employer-covered life insurance (employees only)
Semiannual incentive, based on performance
Paid Time Off (PTO)
Opportunity to work in the fast-growing semiconductor equipment industry
Collaborative, multicultural work environment

PSK America is an Equal Opportunity Employer.

Pay: $61,000.00 - $71,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Do you have experience managing open sales orders and coordinating with cross-functional teams (such as supply planning, production, warehouse, or logistics) to ensure timely order fulfillment? If so, please briefly describe your experience, including any ERP systems you have used.
Are you currently authorized to work in the United States (e.g., U.S. Citizen, Permanent Resident/Green Card holder)? This position does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship.
What is your expected annual base salary? The base salary range for this position is $61,000–$71,000, with a total compensation package valued at approximately $75,000–$83,000 and more including health benefits, 401% company 4% matching, semiannual incentive depending on the performance (Please provide a specific number or range in USD.)

Education: