Supply Chain Manager - JENA

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Job Function:

Supply Chain Planning

Job Sub Function:

Integrated Business Planning

Job Category:

People Leader

All Job Posting Locations:

Cairo, Egypt

Job Description:

The Supply Chain Manager – JENA (Jordan and East North Africa) is an important position responsible for ensuring the supply chain team is supporting the business objectives, while ensuring adherence to the processes. With experience in Demand Planning, this individual leads and coordinates Integrated Business Planning, working cross-functionally with Commercial and Finance Teams. This individual is a member of the Emerging Markets RD&S Leadership Team.

This individual will work in a highly dynamic and international environment with multiple connections within and outside the geography and across different levels of management with high exposure.

Major Responsibilities:

• Primary point of contact for the JENA Commercial organization for all Supply Chain topics.

• Responsible for In-market Demand Planning Process, supporting the IBP process, orchestrating the Consensus demand meeting, reviewing the Tender Scenarios Planning & New Product Launch forecasts with Finance and Commercial.

• Accountable for Supply Network Planning, monitoring demand coverage and performing proper upstream communication to eliminate risk of stockout, ensuring inventory distribution as per market needs and net requirements propagation.

• Responsible for E2E supply chain Orchestration, balancing Commercial and Supply Chain risks and opportunities from both cost and process perspective, acting as an effective liaison between upstream Supply Chain and market Commercial teams.

• Plays a critical role in increasing IBP maturity – ensuring adherence to the drumbeat, engagement of all critical stakeholders and delivering value for the business and the customers.

• Accountable for the performance of JENA region and for the Supply Chain KPIs.

• Responsible for Import & Export activities for Egypt, covering Bank formalities, MOH, and customs clearance, until the delivery of goods to the distributors’ warehouses.

• Achieving excellent customer service by ensuring transparency across the supply chain and proactive problem-solving and communication.

• Understands evolving customer requirements and translate them into process improvements and value-added services for our customers.

• Plays a central role in customer management during supply issues, ensuring timely communication. Ensures the team gathers the necessary inputs from the market, assigns the necessary priorities and links with Global Planning to translate this information into an allocation plan.

• Drives improvements in Demand Planning through segmentation.

• Works closely with RA, QA & Value Chain teams for any escalations and for portfolio management actions.

• Owns the talent development agenda, build a high performing team and create right opportunities to develop your team of supply chain professionals.

Qualifications and key competencies:

• Bachelor’s Degree or equivalent (preference for business or supply chain).

• 10 years’ experience in a complex Supply Chain environment and a proven leadership track record, including experience in IBP process.

• Experience in ERP (SAP preferred) and Advanced Planning Systems (Anaplan & OMP preferred).

• Experience in managing commercial stakeholders in an international environment is desirable.

• Experience in healthcare / regulatory dependent sector is desirable.

• Project management skills, with the ability to drive change and influence decision-making through multiple levels (middle to senior management) of the organization is a plus.

• Proven track record of challenging the “status-quo”, visualizing potential opportunities and implementing actions to build value.

• Driving end-to-end business improvements with measurable results: financial, quality and cycle time.

• Understanding the linkages in supply chain from demand planning through delivery to customer.

• Building interdependent partnerships to optimize value proposition with limited authority.

• Leading high performing cross functional teams and successfully manage in a matrix organization.

• Creating and sustaining a culture of quality and compliance that encourages open communication, reporting noncompliant actions, taking corrective action and holding self / others accountable.

Leadership Behaviors Required

• LIVE OUR CREDO & PURSUE OUR PURPOSE: Pursues the highest standards of quality, safety, compliance.

• CONNECT: Seeks, listens to and incorporates diverse points of view.

• SHAPE: Courageously tries new things, tests and learns from mistakes.

• GROW: Develops self and others to reach their goals. Engages in open and honest conversations.

• Drives performance by managing energy and taking ownership for outcomes.

Department & Location:

• Regional Demand & Supply, Emerging Markets

• Cairo, Egypt

Reports to:

• Sr. Director – Regional Demand & Supply, Innovative Medicine Emerging Markets

Direct Reports:

• Sr. Planners for different JENA sub-regions

• Importation Lead for Egypt

Main Interactions within and outside the organization:

• JENA Leadership Team

• Regional and Global Planning Teams

• Commercial, Finance, Quality & Regulatory Leaders

• External Customers