Supply Chain Performance Specialist - Hybrid Vernon Hills, IL

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary
The Supply Chain Partner Performance Specialist is responsible for driving business operations departmental strategy related to electronic data exchange, open purchase orders, and other business functions. The Supply Chain Partner Performance Specialist will also act as liaison between top strategic distribution and OEM partners, IT, buying teams, A/P and other internal areas to ensure an improved customer experience. In addition, the role drives the utilization, timeliness, and integrity of partner performance scorecards.
What you’ll do

• Generate standard supply chain reporting (e.g., supplier KPI’s, open purchase orders, electronic data quality, working metrics etc.).
• Support external partners and internal processing areas by trouble shooting data, technical, and business process issues.
• Drive improvements in collaboration with assigned partners and internal business units to ensure compliance with performance metrics.
• Act as the primary point person for communicating with strategic distribution and OEM partners regarding problems or questions.
• Troubleshoots existing processes and procedures and resolves issues by taking the appropriate action or collaboration with stakeholders.
• Lead projects related to process improvements, new metric exploration, and other topics relevant to key business initiatives.
• Coordinate project milestones and tasks across the business.
• Engage directly with partners to plan new implementations, resolve processing challenges, and develop necessary action plans related to performance including clear timelines and completion dates.
• Deliver regular targeted progress reports to the senior leadership, management teams, and other business stakeholders including QBRs and other business discussions to drive improvement with supply chain performance.
• Facilitate regular communication concerning projects to ensure that all projects are delivered on time, within scope and within budget.
• Conduct a variety of ad-hoc analysis based on business needs. Align with CDW Supply Chain team on reporting requirements.
• Coordinate with cross-functional team members to ensure all parties are on track with project requirements, deadlines, and schedules.
• Prepare status reports by gathering, analyzing, and summarizing relevant information.

What we expect of you

• Associates Degree, OR HS Diploma and 3 years of Supply Chain experience
• Must be a self-starter, someone that takes initiatives and is motivated.
• Must work efficiently.
• Strong written and verbal communication skills and collaboration
• Builds strong relationships.
• Strong analytical skills
• Excellent problem-solving skills
• Organized and detail oriented.
• Able to work independently and balance multiple priorities.
• Experience in Supply Chain or Purchasing is a plus
• Familiarity with the functions of other departments within Supply Chain is a plus

Pay range: $57,000 - $ 80,400 depending on experience and skill set
A Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.