Supply & Demand Planning Officer

Job description:

Location: Saudi Arabia. Riyadh

Job Type: Full-time

About Us

For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.

As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. 

Description:

We are looking for a talented Supply & demand planning officer to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

• Develop the strategy on how to manage the inventory levels across countries ensuring optimal stock levels to meet demand while minimizing excess and obsolete inventory.

• Develop and maintain supply plans to ensure product availability while minimizing excess and obsolete stock.

• Establish and monitor key performance indicators related to demand and supply planning, such as forecast accuracy, inventory, and service levels.

• Support demand review cycles by coordinating with sales, marketing, and finance to ensure reliable forecasts.

• Track and improve forecast accuracy to enhance service levels and reduce stock-outs.

• Run MRP meetings with procurements; define required safety stocks and ROP of materials in alignment with the procurement manager & SC Manager & Manage 3PL through coaching & performance reviews to enhance Service Levels.

• Organize and participate in monthly S&OP meetings with internal teams and external vendors to ensure supply continuity. 

• Collaborate with sales, finance, and marketing to ensure demand can be met

• Maintain planning master data (lead times, MOQ, safety stock, etc.) in SAP or related systems.

• Contribute to root-cause analysis and corrective actions for supply disruptions.

Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

• Bachelor’s degree in supply chain, Industrial Engineering, Business, Pharmacy, or a related field.
• 0–3+ years of experience in supply chain, logistics, procurement, or planning (fresh graduates are welcome).

Preferred Qualifications:

• APICS CPIM, CSCP, or similar certifications (added advantage).
• Experience working in pharma, FMCG, or manufacturing environments.

Skills:

• Strong skills in Excel and basic data analytics.
• Familiarity with ERP systems (SAP experience is a plus).
• Strong communication, coordination, and problem-solving skills.
• Detail-oriented, organized, and comfortable in fast-paced environments.
• Eagerness to learn and support day-to-day supply chain operations.

Learn more about Hikma in KSA hikma-ksa-factsheet-aug-2025-en.pdf