Supply Planning Assistant Manager

Job Purpose

The Supply Planning Assistant Manager is responsible for managing country-level supply planning to ensure accurate, cost-efficient alignment between demand forecasts and supply availability. The role ensures timely replenishment of both perishable and non-perishable products, drives inventory efficiency, and reduces wastage. The position requires close collaboration with all related internal departments locally & centrally (other Floward countries) and external parties , as well as proactive data-driven decision-making.This role also plays a leadership part in driving country-level improvement projects and mentoring junior staff, contributing to stronger planning capability and business continuity.

Key Responsibilities

Supply Planning & Execution

• Develop and maintain country-level supply plans aligned with demand forecasts and sales targets.
• Manage purchase cycles for perishable and non-perishable products, ensuring consistent replenishment.
• Coordinate internal stock transfers across operational centres within the country to balance inventory.
• Monitor inbound deliveries and lead times to prevent shortages and escalations.

Inventory Management

• Track and analyse inventory levels to ensure balanced stock while avoiding overstocking or stockouts.
• Implement best practices to minimize spoilage and damages, especially for perishables.
• Review and report on key KPIs such as inventory turnover, wastage, and availability rates.
• Lead root-cause analysis of inventory discrepancies and apply corrective actions.

Supplier Coordination & Cost Efficiency

• Manage local and international suppliers relationships to secure quality, timely deliveries, and competitive terms.
• Negotiate procurement terms to optimize costs while sustaining service levels.
• Conduct supplier performance reviews and recommend process improvements.
• Ensure compliance with procurement policies and contracts.

Data Management & Reporting

• Utilize Company’s soft tools, ERP systems and advanced Excel to track and manage procurement and supply data.
• Prepare regular reports on supply performance, inventory health, and demand–supply reconciliation.
• Identify trends and insights to continuously enhance forecasting accuracy and planning efficiency.

Leadership & Collaboration

• Act as the focal point for supply planning in the country, ensuring alignment across procurement, logistics, and warehouse teams.
• Lead small-scale improvement projects to optimize country supply chain efficiency.
• Mentor and guide junior staff , supporting their development in ERP use, forecasting, procurement and best practices
• Collaborate with regional teams on supply planning, procurement initiatives and knowledge sharing.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Business, or related field.
• 5–8 years of experience in supply planning, demand planning, or inventory management in FMCG, retail, or e-commerce.
• Experience managing perishable goods is highly preferred.
• Advanced Excel proficiency; ERP system knowledge (e.g., MS Dynamics or similar) required.
• Strong analytical and problem-solving skills; BI tool experience is a plus.

About Floward :

Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

Website

https://www.floward.co