Support and Education Coordinator

PURPOSE
Facilitates and coordinates support and education programs about mental illness, coping skills, and advocacy. This is a full-time, exempt position. The appropriate candidate will have lived experience as an individual with a mental health condition.

JOB REQUIREMENTS

• Minimum Associate's Degree with at least three years’ experience facilitating mental health education & awareness programming in peer support or prevention role within mental health system, and knowledge of best practices with peers, is required. Bachelor’s degree in social work, psychology or human services field of study strongly preferred.
• Experience with and/or knowledge of National Alliance on Mental Illness (NAMI)’s vision, mission, and values.
• Certification (or eligible for certification) to lead and/or provide training for NAMI signature programs.
• Experience with coordinating and supporting volunteers.
• Basic computer literacy/proficiency, including proficiency with Microsoft Office, Zoom, etc..
• Current Ohio driver’s license and reliable transportation.
• Ability to work both in office and community settings; flexibility to work evening and weekend hours as required.

Personal Characteristics

• Ability to respect, relate to and represent the interests of all persons with mental illness and their family members, and to respect the values, norms and customs of diverse populations and cultures.
• Ability to maintain positive, collaborative relationships with volunteers; committed to supporting and nurturing volunteers’ ongoing skill development.
• Maintains a high level of energy and enthusiasm for NAMI’s mission and purpose; demonstrates a consistent positive attitude and strong work ethic.
• Active listening skills; ability to empathize with and support each individual’s unique path to recovery.
• High attention to detail; excellent organization and follow-up skills.
• Excellent oral and written communication skills; ability to express self clearly, effectively and concisely.
• Ability to manage multiple tasks while maintaining a professional demeanor.
• Ability to tactfully and effectively deal with public and staff in a personable and professional manner.
• Ability to work independently with general direction; proactive and self-motivated.

PHYSICAL DEMANDS
Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files. Requires ability to occasionally lift or move up to 20 pounds. Travel by automobile to local facilities required regularly; travel to off-site training sessions and/or meetings occasionally required.

WORKING CONDITIONS

Majority of work performed in a general office environment. May require availability for additional hours as needed. Requires regular participation and attendance at organization sponsored events and meetings.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• The successful candidate for this position will identify as a person with lived experience of having navigated a mental health condition and who is actively in recovery.

Do you meet this criteria? Please explain.

Education:

• Associate (Required)

Work Location: In person