Surveillance Officer

Job Title: Surveillance Officer
Job Type: Full-Time
Shift Availability: Rotational (Morning, Afternoon & Night)

• Morning: 10:00 AM – 7:00 PM
• Afternoon: 1:00 PM – 10:00 PM
• Night: 10:00 PM – 7:00 AM

Job Overview

We are seeking a detail-oriented and analytical Surveillance Officer to join our team. In this role, you will monitor CCTV footage (with audio) for US-based retail stores, identify suspicious activities, and analyze sales performance to support operational improvements.

The ideal candidate has strong analytical skills, excellent communication abilities, and is comfortable working rotational shifts.

Key Responsibilities

• Monitor and review CCTV footage (with audio) for US retail stores
• Identify, document, and report suspicious activities or policy violations
• Analyze sales performance across stores, products, and teams
• Identify trends, gaps, and opportunities for improvement
• Prepare reports and provide actionable insights to management
• Ensure accuracy and confidentiality in all reporting activities

Requirements

• Bachelor’s degree preferred
• Strong English verbal and written communication skills
• Experience in a Back Office or BPO environment is an advantage
• Ability to work rotational shifts (Morning, Afternoon, Night)
• Working knowledge of MS Office (Excel, Word, etc.)
• Willingness to learn basic Spanish

Preferred Skills

• Strong attention to detail
• Analytical and critical thinking abilities
• Ability to work independently and collaboratively
• Good time management and multitasking skills

Why Join Us?

• Opportunity to work with US-based retail operations
• Growth-oriented and learning-focused environment
• Skill development in analytics, compliance, and retail operations
• Stable, full-time role with rotational flexibility

If you are detail-focused, analytical, and ready to grow in a dynamic environment, apply now to become part of our growing team.

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs55,000.00 per month

Experience:

• Surveillance: 1 year (Required)

Language:

• English (Required)

Work Location: In person