System Administrator

A system administrator manages technology systems, focusing on configuration, access control, troubleshooting, and user training.

Responsibilities:

• Configure and maintain the networked computer system, encompassing hardware, system software, and applications.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot system errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Replace and upgrade defective or outdated components when necessary.
• Monitor system performance to ensure smooth and secure operations.
• Research and recommend new approaches to enhance the networked computer system.
• Provide technical support to end-users when needed.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

Qualifications:

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 4 or more years of database, network administration, or system administration experience
• System administration and IT certifications in Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Preferably Experience with ManageEngine service management application.
• A proven track record of developing and implementing IT strategy and plans
• Preferably with intermediate to advanced data analysis experience
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Build an internal wiki with technical documentation, manuals and IT policies