- OS & Software installation (Windows, Linux, Apple, Office, visual Studio, SQL, Active Directory)
- Hardware Installation (computer work stations, Servers, printers, Storage)
- IP Telephone (IPPABX, IP-Phone, Softphone)
- CCTV (NVR, IP Cameras)
- Controlled Wireless Access (Ubquiti, TP-Link)
- Setting up user accounts, permissions and passwords
- Configuring firewalls, routing and switching to maximise network efficiency and security (Mikrotik, Cisco, PF-Sense)
- Setting up controlled VPN access
- Vistualization (VMWare VSphere)
- Recovery & Backup Plan (SQL, FTP, Veam, Backup script)
- Developing and maintaining all of the comprehensive paperwork associated with the implemented network
- Ability to travel and work after hours when necessary.
- Developing proposals and helping to finalize opportunities that smoothe operation & reduced expenses
- Making sure all IT meets industry standards
- Procuring network equipment and managing subcontractors involved with network installation
- Ensure IT Policies
- Ownership & Prompt response
- Record technical issues and solutions in logs
- Arranging scheduled upgrades (OS, Firmware, Anti Virus)
- Reporting network status to key stakeholders
- Responding to user support requests
- Contacting clients to find out the nature of the problem
- Traveling to the client’s location or connecting via a remote link
- Troubleshooting Network, hardware and software issues
- Customer-oriented attitude
- Follow up with clients to ensure their systems are functional
- Help create technical documentation and manuals
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Report customer feedback and potential product requests
- Monitoring of network logs, activity & bandwidth
- Procuring equipment and managing subcontractors
PAY : 50,000 PKR - 80,000 PKR per month
Job Type: Full-time
Work Location: In person