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Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity
The Systems Analyst III will help businesses increase their output and enhance their profitability by improving their IT systems and applications. They should be able to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions. This role partners closely with teams across the Enterprise to ensure that the IT services are provided as agreed between the Service Provider(s) both internal and external and the Customer.
Day in the Life
Assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions. Create and maintain system documentation.
Translate technology details to clients by taking the consultative lead.
Mentor and guide the junior team members in the team on best practices, applications, techniques and tools.
Proactively pursues development opportunities and show expected progress on learning plan.
Creates an environment that promotes end-user self-sufficiency.
Performs problem analysis to resolve system or application issues.
Provides backup for other analysts as required.
Responds to critical issues during off hours when necessary.
Since input data generally comes from diverse sources, is responsible for recognizing probable conflicts and integrating diverse data elements and sources.
Produces innovative solutions for a variety of complex problems.
Perform other duties as assigned.
Qualifications
Bachelor’s Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required.
5-7 years of experience supporting users through technical support of the applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support.
Three (3) years of experience in financial services strongly preferred.
Experience establishing SLAs and availability goals to meet business requirements and budget constraints preferred.
Experience working with regulatory, privacy, security, and associated laws, rules, and regulations, including all applicable standards preferred.
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE !
Pay Equity
$84,900.00 - $108,200.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here .
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.
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