Tailor

Tailor – Harvey Nichols, Mall of the Emirates

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

Job Purpose

To provide expert tailoring, fitting, and alteration services for our customers, ensuring each garment reflects their personal style and fits perfectly. The Tailor will play a key role in delivering exceptional service standards, offering professional advice on garment adjustments, and ensuring timely completion of all alterations to enhance the Harvey Nichols customer experience.

Key Responsibilities

• Advise customers on the best tailoring and alteration options to achieve their desired fit and style.

• Perform precise alterations, repairs, and fittings according to customer specifications.

• Ensure garments are completed and delivered within the agreed timelines.

• Maintain high standards of workmanship, presentation, and customer satisfaction.

• Uphold Harvey Nichols’ luxury service standards and brand image in every interaction.

• Collaborate effectively with the sales and fitting teams to provide a seamless experience for customers.