Talent Management Associate Director

About Concentrix

As one of the leading brands in its sector, Concentrix designs and manages human-centered customer experiences in today’s digital world. Operating in 60 countries with over 400,000 employees worldwide, Concentrix continues to make a difference in customer service management and experience in Turkey as well with more than 17,000 employees across 7 cities, primarily including Istanbul, Izmir, Ankara, and Van.

About the Role

Required Qualifications:

• Minimum 5 years of experience in the Human Resources Department as a Manager,
• Bachelor's degree in Psychology, Human Resources, Business, Engineering Faculties or a related field,
• Team leadership experience in the technology, service, or consulting sectors,
• Proven success in project management, strategic planning, and professional recruitment processes,
• Extensive technical knowledge of talent selection methods, career paths, and internal interview processes,
• Advanced written and verbal communication skills in English.

Key Responsibilities:

• Develop, execute, and continuously optimize the Talent Science project plan,
• Develop talent selection, assessment, and calibration processes that deliver high performance,
• Define the company's long-term talent strategy and align it with business objectives,
• Design and implement talent mobility strategies within the organization,
• Collaborate closely with global and regional stakeholders to execute all talent management projects in a coordinated manner,
• Coordinate the Talent Management team's recruitment, job allocation, development, and performance processes,
• Design and manage talent assessment programs
• Conduct analyses tailored to the needs of senior leaders and organizational teams to provide strategic recommendations.