Team Lead-Medicare Campaign

Job Title: Team Lead-Medicare Campaign

Overview
We are looking for a proactive and target-driven Team Lead to oversee campaign operations, generate quality leads, and guide the team toward consistent performance. The ideal candidate will combine strong leadership with in-depth knowledge of Medicare campaigns, excellent communication skills, and the ability to train and motivate team members.

Key Responsibilities

• Manage end-to-end Medicare campaigns to meet daily, weekly, and monthly lead targets.
• Generate potential Medicare leads through effective outbound and inbound strategies.
• Supervise, mentor, and support a team of sales representatives to ensure productivity and compliance.
• Conduct regular training sessions to enhance product knowledge, objection handling, and closing skills.
• Monitor team performance, provide feedback, and implement corrective actions where needed.
• Ensure compliance with Medicare campaign regulations, policies, and quality standards.
• Prepare and present reports on campaign performance and lead generation metrics.
• Collaborate with management to refine sales scripts, strategies, and processes for higher conversion rates.
• Handle escalated calls and resolve customer concerns effectively.

Requirements

• Proven experience in Medicare sales campaigns, with a track record of generating leads and closing sales.
• Prior leadership or team lead experience in a call center/sales environment.
• Strong knowledge of Medicare products, compliance standards, and lead generation practices.
• Excellent communication, coaching, and motivational skills.
• Ability to analyze data, identify gaps, and implement performance improvement plans.
• Problem-solving mindset with strong organizational and time-management skills.

Preferred

• Experience using CRM systems, dialers, or lead management tools.
• Ability to work under pressure while maintaining high quality and compliance standards.

Job Type: Full-time

Pay: Rs80,000.00 - Rs120,000.00 per month

Work Location: In person