Team Leader – Reconstruction (UAE)

Team Management:

• Ensure that each individual in the team and the area of responsibility as a whole meet the targets assigned for profitable sales growth.

• Collect weekly reports from the team about their target, market sales, and new products in the market.

• Delegate short-term targets for the team members.

• Motivate the team members and make sure that they achieve their targets.

• Provide regular performance reviews and feedback.

• Identify training needs and provide coaching to team members to enhance their skills and capabilities.

• Ensure that team members follow company policies, procedures, and safety guidelines.

• Send bi- weekly reports to the Line Manager about individual and team performances.

• Prepare and manage the yearly budget and marketing expenses in coordination with the Line Manager.

• Forecast Monthly and Quarterly figures in relation to the yearly budget.

• Approve SOPs, operational workflows, and team-related requests such as leave, per diem, and reimbursements in line with company

• policies.

• Ensure all members of the team adhere to Zahrawi’s standards

Market Knowledge:

• Conduct market research to identify potential new customers.

• Analyse market trends to assess new products, including their advantages and disadvantages.

• Evaluate product improvements and new products for their industry position.

• Assist in the planning and execution of new product launches and events.

• Maintain technical knowledge by attending workshops, reviewing industry publications, networking, benchmarking best practices and

• engaging in professional societies to stay current with best practices.

Business Development:

• Establish contact with potential customers to introduce our products, assess their needs, and explain how we can assist them.

• Offer support, information, and guidance to prospective customers through product demonstrations and collecting their feedback.

• Follow up with new customers post-demo to negotiate contracts and packages.

• Ensure all contract details are in full compliance with our rules and regulations.

• Visits to customers to ensure quality service and report sales leads to the team.

Marketing:

• Coordinate with the Marketing Department for any new materials that need to be done.

Sales:

• Maintain relationships with existing customers by offering support, information, and guidance.
• Recommend new products based on customers' needs to strengthen the relationship.
• Provide existing customers with support, information, and guidance by performing product demonstrations to them and gathering
  their feedback.
• Answer product-related queries from customers in a professional and timely manner.
• Suggest service improvements to enhance the customer relationship.
• Provide valuable product recommendations and suggestions to customers to drive revenue growth.
• Negotiate contracts and packages with existing customers.
• Ensure quality service by adhering to Zahrawi standards.

• Contribute to team goals by achieving annual targets set by the management and assisting the team when required.

Operating Theatre (If Applicable):

• Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues they may encounter during procedures.

Reports:

• Periodic reporting to the Line Manager.

Data Track:

• Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

• Place orders with the concerned purchase coordinator.

• Follow up with the Procurement & Logistics team with regards to sending them the products and ensuring that they reach them on time.

Invoicing:

• Coordinate with the Finance Department to ensure accurate invoicing and follow up on payments and collections.

Delivery:

• Coordinate with the warehouse for timely deliveries.

Application

• Deliver training sessions to customers on equipment usage.

• Assist the customers with operating the equipment.

• Conduct validation tests with the customers to ensure proper understanding of equipment functionality.

• Address and resolve any issues encountered by customers during equipment use.

Communication with Principal Companies:

• Communicate with principal companies for any technical support needed.

• Negotiate with principal companies for better pricing to ensure that the customer is satisfied.

• Approach new companies with the guidance of the Line Manager.

REQUIREMENTS

• Education: Bachelors Degree
• Additional details: Candidates are preferred to be based in UAE. Must have valid UAE driving license.
• Experience: 5+ years of experience. Team management experience
• Job Specific Skills: Require a good experience in joint reconstruction.