Team Leader /Tele Sales Team

Key Responsibilities

• Receive and manage leads generated by the marketing team.
• Make outbound calls to prospective students and parents.
• Explain and promote study abroad courses and international education opportunities.
• Convince and counsel students regarding suitable courses, countries, and universities.
• Convert inquiries into qualified leads and admissions prospects.
• Schedule meetings or counselling sessions with study abroad counsellors.
• Lead, monitor, and motivate the tele sales team to achieve daily and monthly targets.
• Track team performance, call quality, and conversion ratios.
• Maintain accurate records in CRM and ensure timely follow-ups.
• Coordinate closely with the counselling and admissions teams for smooth lead handover.

Required Skills

• Strong tele sales & lead conversion skills
• Excellent communication, persuasion, and negotiation abilities
• Knowledge of study abroad courses and admission processes
• Team handling & performance management
• Target-driven mindset
• CRM handling & reporting
• Follow-up and objection handling skills

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person