Find The RightJob.
Technical Advisor I - Implants (Monday to Friday 8:00am to 5:00pm)
Essential Functions:
- Coordinates and performs a range of department support activities; serves as a liaison between other divisions/departments.
- Provides administrative support such as answering inbound telephone calls, checking on ship dates, offering information on all products, updating new account information and inputting call notes in GCM.
- Communicates with customers, colleagues, dental technicians, and managers in a prompt articulate manner.
- Complies with customer service policies and procedures and call center operational standards.
- Relies on extensive technical knowledge to make decisions and accomplish departmental goals.
- Assists customers in problem solving, planning, development, and execution of stated goals and objectives.
- Ensures customer retention and satisfaction.
- Evaluates each case thoroughly and advises doctors on which product is best for the particular case.
- Makes outbound calls on cases that need assistance.
- Maintains a day to day professional relationship with dental technicians and managers.
- Follows-up on specific requests made by doctors on particular cases.
- Seeks advice and input from the manager when needed.
- Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
- High school diploma or equivalent.
- Bachelor’s degree, preferred.
- Minimum two (2) years of ACD experience and/or five (5) years of customer service experience or three (3) years in dental background.
Special Requirements/Certification:
- RDA, DA, or CDT certifications preferred.
Pay Range: $25.00/hr
Similar jobs
Remote Virtual Assistant / Receptionist (Cold Calling & Outreach)
BIT LLC
Irvine, United States
2 days ago
Inside Sales Representative, Leasing
Essex Property Trust
Irvine, United States
2 days ago
Customer Service Representative (Sales Support)
Admit One Products, Inc
Irvine, United States
2 days ago
Customer Service Representative
Robert Half
Irvine, United States
2 days ago
© 2026 Qureos. All rights reserved.