Technical / Customer Support Executive

We are a growing company providing a complete HR Management System (HRMS) that helps businesses manage attendance, payroll, and employee operations efficiently. Our solution is widely used by SMEs and professional firms.

Job Responsibilities:

• Provide customer support to clients using HR software
• Handle queries related to attendance, payroll, and HR modules
• Assist clients in system usage and issue resolution
• Coordinate with internal development team for technical issues
• Provide support via WhatsApp, calls, and email
• Conduct basic client training / demos when required

Requirements:

• Basic knowledge of IT / Software systems
• Understanding of HR or Payroll systems (preferred)
• Good communication skills (Urdu + basic English)
• Problem-solving attitude
• Fresh to 2 years experience can apply

Plus Points (Preferred):

• Experience in software support / helpdesk
• Familiarity with databases or APIs
• Experience working with ERP or HR systems

Job Type: Full-time

Pay: Rs40,000.00 - Rs120,000.00 per month

Work Location: In person