Technical Operations Analyst

Job Title: Technical Operations Executive

Location: Chandigarh (client office)
Employment Type: Full-Time (Onsite)

Experience: 1 year (min)

About the Role

We are hiring a Technical Operations Executive on behalf of our client from the legal industry.
This position supports day-to-day operations within their legal office and requires a tech-savvy, organized, and detail-oriented professional.

The role is not a legal position but focuses on technical, digital, and operational responsibilities including digital promotions, CRM handling, and e-filing support.

Key Responsibilities
1. CRM Management

• Update and maintain client/case data within Zoho CRM or the client’s existing CRM system.
• Ensure accurate data entry, follow-up reminders, and status tracking.
• Prepare CRM reports and assist in improving workflow efficiency.
• 2. E-Filing & Technical Support
• Handle the e-filing of cases on legal/government portals (training will be provided).

• Manage document preparation including scanning, formatting, merging PDFs, and applying digital signatures.
• Troubleshoot issues related to uploads, portal logins, and digital token usage.

3. Documentation & Operational Assistance

• Support the legal team with formatted drafts based on templates.
• Maintain digital records of case filings, acknowledgments, and submission receipts.
• Coordinate with different internal stakeholders for smooth operational flow.4. General Technical Support

• Assist with basic IT-related tasks such as portal access, file conversions, and system troubleshooting.
• Ensure seamless technical support for the legal team’s daily operations.

Required Skills & Qualifications

• Graduate in any stream (technical/digital background preferred).
• Strong computer proficiency: MS Office, PDF tools, digital signatures, scanning tools, CRM platforms.
• Knowledge of Zoho CRM is required.
• Ability to quickly learn e-filing platforms.
• Excellent attention to detail, documentation ability, and multitasking skills.
• Good communication and coordination capabilities.

Why This Opportunity

• Work directly with a legal office in a technical/operational capacity.
• Gain exposure to CRM systems, digital workflows, and e-filing processes.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person