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Technical Program Engineer - Manager / Scrum Master - Global Data Center Segment

Eaton has been a key player in the Middle East for 40 years. Last year, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and the cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.

Within this segment, Eaton has an opening for a Technical Program Manager/Scrum Master – Global Data Center Segment. The primary function of this role is to act as an experienced servant leader and Agile coach for cross functional Datacenter teams within Eaton’s Global Data Center Segment team that is based in UAE. This role enables teams delivering Data Center solutions to operate effectively using Scrum, accelerating value delivery while maintaining Eaton’s high standards for safety, quality, compliance, and reliability. Operating in a global, matrixed environment, the Scrum Master partners closely with Research and Development, Product Owners, engineering, compliance, and business stakeholders to remove impediments, reinforce Agile discipline, and support Eaton’s broader Data Center growth strategy.

What you’ll do:

Scrum & Agile Facilitation

Serve as Scrum Master for one or more Data Center Teams, or solution teams, ensuring consistent application of Scrum events, roles, and artifacts in alignment with Eaton’s Scrum framework.
Facilitate Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, fostering transparency, focus, and continuous improvement.
Coach teams on Agile principles, self management, and cross functional collaboration.

Impediment Removal & Flow Optimization

Proactively identify and remove delivery impediments, including dependencies across engineering, testing, UL compliance, manufacturing, and supply chain partners.
Partner with leaders and stakeholders to escalate and resolve systemic issues impacting team flow and predictability.

Product & Stakeholder Partnership

Support Product Owners in backlog refinement, prioritization, and alignment to Global Data Center Segment objectives, including safety, scalability, and reliability expectations.
Act as a bridge between technical teams and global stakeholders, enabling clear communication and shared understanding of delivery commitments.

Metrics & Continuous Improvement

Promote the use of Agile metrics (e.g., throughput, predictability, sprint goals) to enable data driven improvement without fostering a command and control culture.
Reinforce Kaizen and continuous improvement practices aligned with Eaton’s Continuous Improvement System.

Scaling & Enterprise Agility

Support coordination across multiple teams or workstreams contributing to Gray Space UL deliverables.
Contribute to broader Agile maturity and ways of working improvements across the Global Data Center organization, consistent with Eaton’s global operating model

Qualifications:

Strong working knowledge of Scrum and Agile principles, with demonstrated ability to apply them pragmatically in enterprise settings.
Experience working with the data center or IT industry at senior levels.
Experience working with cross functional global teams, including engineering, compliance, and operations.
Proven ability to influence without authority in a matrixed organization.
Bachelor’s degree in any discipline from an accredited institution.

Skills:

Scrum Master certification (CSM, PSM, SAFe SM, or equivalent) preferred.
Experience supporting data centers, power systems, electrical infrastructure, or regulated product development preferred.
Familiarity with UL certification processes or safety‑critical product development.
Experience operating within large, global enterprises.

What We Offer You:

Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
Annual mentoring program, Eaton University, a reward, and recognition system
Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
Strong, agile and diverse team locally and globally
Strong processes and state-of-the-art systems and tools
Detailed induction support and well-structured onboarding
Balance your work and life with a hybrid worktime model

Living and Working in Dubai

Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.
Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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