Technical Quotation Support Officer

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a Technical Quotation Support Officer in El Cairo, Egypt with Signify.

• Assist in creating detailed quotes or proposals based on customer requirements.
• Ensure that all aspects of the quote are accurate, including pricing, terms, and conditions.
• Prepare project technical submittals, including product data sheets and catalogues.
• Handle all documentation for project approval processes, such as prequalification files, warranty letters, spare parts lists, technical letters, comparison sheets, and test certifications/reports.
• Maintain accurate records of quotes, proposals, and related documentation.
• Communicate with customers to clarify their requirements and provide information about quotes.
• Address any queries or concerns from customers regarding the quotes.
• Participate in technical meetings and discussions with clients to provide support and technical expertise.
• Manage vendor registration processes with clients and authorities.
• Update and track the status of quotes and ensure timely follow-up.
• Coordinate with other departments, such as finance and procurement, to gather necessary information and ensure quote accuracy.
• Ensure that quotes comply with company policies and industry regulations.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• University Bachelors or Masters Degree in Technical or Engineering field
• 2-4 + years experience in the below areas:
• Technical Pricing
• Customer Support & Services Process Management
• Knowledge of technical products, Systems and Customer Support Tools
• Financial Acumen & Commercial Awareness
• Delivers on Commitments
• Customer Centricity and Retention
• Motivator & Good Training Skills

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light the way.