TECHNICAL SALES MANAGER

This role is for sales manager who will be primarily responsible for the Machine shop business & rentals growth including but not limited to Manufacturing, Repair, Inspection Non-Destructive Testing QC Services, Welding Services., hard-banding & hard-facing. Candidate should be familiar with API, ISO, and Premium connections standards

• High School Diploma or equivalent is required
• Degree or Trade/Technical School Certification in Mechanical stream is preferred
• Should have at least 10 years of specific work experience preferably in the Oil field service industry.
• Must have good verbal communication skills and able to effectively communicate with staff, management, customers and vendors. Being multi-lingual is preferred.
• Must possess adequate PC skills to include all MS Office products.
• Must possess sound reasoning skills and have the ability to follow directions.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Strong knowledge of plant and manufacturing operations required.
• Experience with CNC machines, welding, punching, bending and sawing highly preferred.
• Ability to read blueprints and parts lists and to apply the metric system.

• Analyze market trends, competitor activities, and customer needs to identify opportunities.

• Build and maintain strong, long-term relationships with key customers.3

• Negotiate contracts, pricing, and terms of business.

• Resolve customer complaints quickly and effectively.

• Responsible for Day-to-Day issuance of client quotes .

• Responsible for client calls and visits.

• Responsible to Identify and pursue new business opportunities in existing and new job lines

• Responsible to track sales metrics such as revenue growth, and pipeline progress.

• Recommend improvements in processes, pricing, or customer engagement.

• Work closely with operations, finance, and product teams to align sales with company capabilities.

• Provide feedback to product development based on customer insights.

• Coordinate with logistics to ensure timely delivery and service excellence.

• Accomplish staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling, disciplining employees; and initiating, coordinating and enforcing systems, policies and procedures.

• Coordinate daily production floor activities and delegate assignments to production personnel.

• Monitor employee work performance relative to expectations and maintain material/workflow through the facility.

• Ensure material handlers supply the workstations with material quickly and efficiently.

• Ensure equipment and tools are in good working order and available for use when required.

• Ensure all stations are producing product to the company’s quality standards.

• Monitor and enforce work start, break, and stop times of the production floor personnel.

• Monitor tidiness of the workstations and machines as well as the shipping and receiving yard.

• Hold regular production meetings with the staff.

• Address conflicts of interest and provide solutions.

• Lead the production floor personnel and maintain a positive work atmosphere.

• Assist other personnel as may be required for the purpose of ensuring an efficient and effective work environment.

• Uphold all quality and safety standards applicable to the responsibilities above.

• Any other responsibilities as assigned by supervisor .