Technical Supervisor

About the job

A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, Middle East, Africa and South Asia. The Company plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.

Chedid Insurance Brokers, a company member of Chedid Insurance Brokers Network, the insurance broking network of Chedid Capital, is looking for a Technical Supervisor. The role focuses on assessing insurance proposals and production of draft quotes.

Joining our 1700 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.

Responsibilities

• Ensure Underwriting is within the company’s underwriting guidelines & authorized limits.
• Evaluate risks & take decisions on contracts/policy considering restrictions/rates according to authorization level.
• Identify new insurable risks that can posit new opportunities to the company and support in devising the insurance solution for them.
• Receive and analyzes submissions and determines terms to offer (policy limits, deductibles, coverage options and conditions, etc.).
• Issue quotations & review them for new & renewal accounts.
• Conduct investigations of new and existing accounts through business owners when required
• Ensure compliance with the applicable service & quality standards & the relevant regulations.
• Service new & existing Clients and Brokers.
• Manage policy documentation (issuing policies, endorsements, certificates) to meet customer requirements.
• Make renewal calls and follow up of renewals with brokers.
• Issue notice to brokers & regularly follow up with sales department/ brokers/ etc. on status of pending quotations, in coordination with account managers
• Support, participate or lead projects aside of the daily operation.
• Review of all pending claims and keep customer service posted on pending claims, in coordination with the claims department
• Attend the grievances of claimants updated from customer service.
• Reject or accept documentation, determine benefit due, and start the denial or payment process to resolve claims, in coordination with the claims department,
• Adhere to all company policies and procedures and guidelines in addition to the regulatory laws and regulations.
• Ensure all claims information remains confidential.
• Survey markets and update different stakeholders with any changes or updates or new trends
• Prepare reports by collecting, analyzing, and summarizing information.
• Develop and maintain effective business relationships with internal and external customers and coworkers to attract and retain profitable business.
• Visit producers and insureds in order to retain existing accounts, survey exposures, build and maintain business relationships and develop new opportunities in support of divisional objectives.
• Interpret, explain and market products and services.
• Prepare effective internal and external communications on underwriting issues.
• Perform other duties as assigned.
• Responsible for the performance and coaching of staff and may have a participatory role in decisions performance management, etc., for direct reports
• Provide guidance and direction to team members.

Requirements

• Bachelor’s Degree in Business Administration or equivalent in a similar field
• Chartered Insurance Institute (CII) certificate is preferred
• Minimum 6 years of experience in the same field or a similar field