Technical Support

Job Title: Technical Support

Location: Gullberg 3

Employment Type: Full-time

We are looking for a Technical Support resource to join our team for the PPF Project. This role will be the first line of contact with our clients and will play a vital part in ensuring smooth communication and efficient issue handling.

Key Responsibilities:

• Attend client calls and receive complaints.
• Log issues into the ticketing system accurately.
• Provide initial guidance to clients for basic issue resolution.
• Ensure timely follow-up and smooth coordination with internal teams for escalated issues.

Requirements:

• Strong communication and problem-solving skills.
• Ability to handle client interactions with professionalism.
• Basic technical knowledge and eagerness to learn.
• Prior experience in a technical support/helpdesk role will be an advantage.

This is a great opportunity for individuals passionate about client service and technical support who want to grow their career in IT support and project-based environments.

If you’re interested, please apply by sending your CV to [hr.gcslahore@gmail.com].

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Work Location: In person