Technician Coffee Machine and Espresso Machiness

Job description:

FAJ Group, located in Dubai, UAE, began in 2010 as a small, major, equipments technical services and sales trading company. Today, we have evolved into a dynamic organisation with over four subsidiaries operating in two main sectors.

We have experienced significant growth in areas such as trading (including e-commerce), technical services, and a variety of appliances and electronics.

Company Name: F A J Technical Services LLC

Al Quoz Ind Area 4th, Dubai, UAE

Link.: https://www.fajservices.ae/coffee-machine-service-center-in-dubai

Location..: https://maps.app.goo.gl/FK6Qrd8DAkEVwA3P6

Send CV by WhatsApp: +971 50 609 7717 (Don't Call)

Job Requirements:

Minimum of 3 years of experience working with commercial and domestic coffee machines, including coffee vending machines, automatic coffee machines, coffee grinders, espresso machines, small appliances, and kitchen equipment.

Ability to work effectively under extreme pressure.

Capable of functioning both as a team player and independently.

Highly organized with strong problem-solving skills.

Goal-oriented and committed to the success of the business.

Ethical work standards.

Clear communication skills and a passion for providing professional service.

Provide clients with thorough training on the operation and maintenance procedures for the machinery.

Customer service-oriented.

Conduct preventive maintenance and calibration services

Respond to breakdown call outs

Perform duties efficiently to prevent repeat repairs and complete tasks in the shortest time possible, thereby enhancing the overall performance of the outlet and minimizing re-work.

Conduct demonstrations on servicing techniques for all brands of coffee machines.

Be responsible for preparing endorsements and reports of tasks performed, as well as addressing client queries to the Sales department.

Ensure that monthly productivity targets are met to reduce the number of pending customer calls.

Maintain a professional and courteous manner when interacting with all clients.

Skills: The technician should be able to troubleshoot and diagnose faults quickly, perform descaling, maintenance services and installation, and have knowledge of mechanical, electronic, and electrical work.

A solid understanding of mechanical, electronic, and electrical systems is required for both workshop and on-site customer service. -

Record Keeping: Keep detailed records of services performed and parts used. -

Ongoing Learning: Stay updated on new coffee machine technologies and repair techniques.

Reporting: Report directly to the designated person. Additionally, complete any other tasks assigned by the supervisor.

Qualifications and Skills

Diploma/Certificate in relevant field.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: AED 2,500 - AED 3,500 per month

Job Types: Full-time, Permanent, Contract

Job Type: Full-time