Technician - Mechanical

Job Purpose

To carry out Periodic Maintenance Services (PMS) and General Repairs (GR) on customer vehicles, using advanced diagnostic tools and working on electrical, mechatronic, hydraulic, and pneumatic subsystems across a wide range of automotive models, in accordance with manufacturer guidelines

Job Responsibilities

Financials

• Achieve set targets for Sold Hours, Efficiency, Productivity, and Overall Utilisation

Strategic Implementation

• Receive repair orders from the Team Leader and understand the full scope of work to be carried out

• Perform PMS and GR as per the scope of work, using diagnostic tools and standard service procedures

• Record any additional repairs and recommendations using the E-estimate digital app, and update the Team Leader accordingly

• Demonstrate strong manual dexterity, as well as advanced technical, mechanical, and computer skills

• Take ownership of your responsibilities, working independently and showing effective self-management

• Read and interpret complex documents, such as safety regulations, operating and maintenance instructions, repair manuals, and wiring diagrams

• Follow quality control systems to prevent or correct workmanship that falls below required standards

• Maintain a clean work environment and ensure all personal and workshop tools are kept in good condition

Customer Journey

• Ensure the highest level of compliance with F1 standards and manufacturer guidelines

• Handle customer vehicles with the utmost care and ensure all work is carried out safely and professionally

Learning & Growth

• Participate in Training Needs Assessments conducted by the training academy

• Continue to develop technical skills through the automotive training programme

Policies, Procedures, and Corporate Governance

• Carry out authorised repairs as agreed and report any additional findings to the Team Leader

• For warranty repairs, follow standard operating procedures (SOPs) and guidelines, tag replaced parts accordingly, and hand them over to the centralised warranty store

• Ensure compliance with all Automotive Standards and Process Guidelines

• Strictly adhere to HSE protocols and procedures as per SOPs, including the correct use of personal protective equipment (PPE) and safety measures for tools, equipment, and customer vehicles

Educational Qualifications

• 2-year ITI (NCVT-certified Industrial Training Institute), or

• 3-year Diploma in Automobile or Mechanical Engineering, or equivalent qualification

Work Experience

• A minimum of 5 years’ experience in an automotive dealership environment

• At least 2 years must be in a technician role

Core Competencies

• Strong technical knowledge in automotive systems and diagnostics

• Proficient in mechanical, electrical, and computer-based troubleshooting

• Ability to work independently with minimal supervision

• Effective communication and reporting skills

• Attention to detail and a commitment to quality

• Familiarity with dealership operations and customer service protocols

Languages

• Proficiency in English is essential

• Additional language skills are an advantage