Tele Marketing Executive

Key Responsibilities

• Outbound Calling:Place outbound phone calls to potential customers to generate leads, offer products/services, or follow up on existing interest.
• Lead Generation:Identify and qualify potential customers by understanding their needs and presenting tailored solutions.
• Sales & Upselling:Actively promote and sell company products or services, and identify opportunities to upsell or cross-sell.
• Customer Service:Answer questions, provide information about products and services, and handle initial complaints or issues, referring them to supervisors when necessary.
• Record Keeping:Maintain accurate records of calls, customer interactions, and sales activities using telemarketing software or CRM systems.
• Target Achievement:Consistently work towards and meet or exceed set sales targets and quotas.
• Relationship Building:Develop and foster positive relationships with both existing and potential customers.

Essential Skills and Qualifications

• Excellent Communication:Strong verbal communication, interpersonal, and active listening skills are crucial for engaging with customers.
• Persuasion & Negotiation:The ability to persuade potential customers and negotiate effectively to close sales.
• Computer Proficiency:Experience with CRM software, telemarketing platforms, and standard office applications.
• Resilience & Target-Orientation:The ability to handle rejection, maintain a positive attitude, and remain motivated to achieve sales goals.
• Adaptability:The capacity to adapt scripts and approaches to individual customer needs and preferences.
• Product Knowledge:A strong understanding of the company's products or services to provide accurate and effective information.

Job Types: Full-time, Part-time, Fresher, Internship, Contractual / Temporary, Freelance

Pay: ₹8,624.46 - ₹20,000.00 per month

Work Location: In person