Telecaller / Sales Executive

Job Description – Female Telecaller / Sales Executive
Job Title: Telecaller / Sales Executive
Gender: Female
Experience: 1+ Year
Employment Type: Full-Time
Department: Sales & Business Development
Location: Lahore, Pakistan

Job Summary
We are looking for a confident, energetic, and results-oriented Female Telecaller / Sales Executive with at least 1 year of experience in cold calling and sales. The ideal candidate should have excellent English communication skills and the ability to engage potential customers, generate leads, and convert prospects into business opportunities.
Key Responsibilities

• Make outbound cold calls to prospective clients and introduce company products and services.
• Communicate professionally and confidently with potential clients in English.
• Identify customer needs and generate qualified sales leads.
• Follow up with prospects through phone calls, WhatsApp, email, and other communication channels.
• Schedule meetings and demos for the Business Development or Sales team.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions.
• Handle customer questions and provide relevant information about company services.
• Build and maintain positive relationships with potential and existing clients.
• Achieve daily, weekly, and monthly calling and lead-generation targets.
• Work closely with the Sales and Business Development team to improve lead conversion.
• Prepare regular reports on calling activities, lead status, and sales progress.

Requirements

• Female candidate with at least 1 year of experience in Telecalling, Cold Calling, Telesales, or Sales.
• Excellent English communication skills with clear pronunciation and professional speaking ability.
• Strong interpersonal and convincing skills.
• Confident and comfortable making a high volume of outbound calls.
• Ability to handle rejection professionally and maintain a positive attitude.
• Target-oriented and motivated to achieve sales goals.
• Good negotiation and persuasion skills.
• Basic knowledge of MS Office, Google Workspace, or CRM tools.
• Good follow-up and time management skills.
• Previous experience in IT/Software sales or international cold calling will be an added advantage.

Key Performance Indicators (KPIs)

• Number of daily outbound calls.
• Number of qualified leads generated.
• Number of meetings/demos scheduled.
• Lead conversion rate.
• Follow-up effectiveness.
• Achievement of monthly sales and lead-generation targets.

Work Location: In person