Telemarketing Officer

Key Responsibilities:

• Make outbound calls to prospective clients from provided databases.
• Promote the company’s products and services by clearly communicating value propositions.
• Identify customer needs and offer appropriate solutions.
• Generate quality leads and schedule appointments for the sales team.
• Maintain accurate records of calls, leads, and follow-up actions.
• Handle customer queries and objections in a professional manner.
• Achieve or exceed weekly and monthly call and lead targets.
• Provide feedback on campaign effectiveness and customer responses.
• Collaborate with the marketing and sales teams to refine messaging and targeting.

Required Qualifications & Skills:

• Bachelor’s degree in Marketing, Business Administration, or a related field (preferred).
• Proven experience in telemarketing, telesales, or a similar customer-facing role.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Good understanding of sales techniques and customer service practices.
• Proficiency in MS Office.
• Ability to handle rejection and remain positive under pressure.

Job Type: Full-time

Work Location: In person