Telesales Representative

TELESALES EXECUTIVEAesthetic Lifestyle Polyclinic

Job Type: Full-time
Experience Required: Minimum 3 years in Sales (Mandatory)

Job Overview:

We are seeking a dynamic and experienced Telesales Executive to join our growing aesthetic lifestyle polyclinic. The ideal candidate will be responsible for promoting our comprehensive range of aesthetic treatments, wellness services, and medical procedures through effective telesales strategies, lead generation, and appointment conversions.

Key Responsibilities:

• Generate leads through outbound calling campaigns for aesthetic and wellness services Handle inbound inquiries regarding aesthetic treatments, wellness programs, and medical services Promote polyclinic services including aesthetic procedures, dermatology, weight management, anti-aging treatments, and lifestyle wellness programs Convert inquiries into confirmed appointments and consultations Explain treatment procedures, benefits, pricing, packages, and special offers to potential clients Follow up with prospective clients through calls, WhatsApp, and email Maintain and update customer database in CRM system Achieve and exceed monthly sales targets and KPIs Schedule appointments with doctors and specialists as per client requirements Build long-term relationships with clients for repeat business and referrals Handle customer objections professionally and provide solutions Coordinate with medical staff and front desk for seamless appointment management Stay updated on new treatments, technologies, and promotional campaigns Prepare daily, weekly, and monthly sales reports

Required Qualifications:

Essential: Minimum 3 years of proven telesales/sales experience (Mandatory) Excellent communication skills in English (Arabic/Hindi is an advantage) Strong track record of achieving sales targets Experience in B2C sales and customer relationship management

Preferred: Prior experience in healthcare, aesthetic, wellness, or polyclinic industry Knowledge of aesthetic treatments, skincare, and wellness services Experience with CRM software and sales management tools Understanding of medical terminology related to aesthetics

Skills Required:

✓ Exceptional telephone etiquette and persuasive communication
✓ Strong negotiation and closing skills
✓ Ability to understand client needs and recommend appropriate treatments
✓ Active listening and consultative selling approach
✓ Confident personality with positive attitude
✓ Resilience to handle rejection and maintain motivation
✓ Excellent organizational and multitasking abilities
✓ Proficiency in MS Office, CRM systems, and email communication
✓ Customer-centric mindset with professional approach
✓ Self-driven and target-oriented personality

Key Performance Indicators (KPIs):

• Number of calls made per day Lead conversion rate Appointment booking ratio Monthly revenue generation Customer satisfaction scores Follow-up completion rate

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Do you have Tele Sales Prior experience in healthcare, aesthetic, wellness, or polyclinic industry

Experience:

• healthcare, aesthetic, wellness, or polyclinic industry : 3 years (Required)