Telesales Supervisor

We are looking for a Tele Sales Supervisor to join our team!

Are you the right person?

This is what we are looking for.

About the job:

• Responsible for leading, motivating, and managing a team of tele sales representatives to achieve sales targets and drive revenue growth for the company's fast-moving consumer goods.
• Providing customer with comprehensive product/pricing information and receiving the orders precisely and maintain business relationship with the internal departments by providing prompt and accurate services.
• Calls existing and potential customers to persuade buying our products.
• Develops and sustains solid relationships with customers to encourage repeated purchases.
• Receives orders/ inquiries via phone in a high service quality level.
• Records all the orders received via phone and email.
• Processes all the orders with utmost accuracy and clarity.
• Effectively communicates with the customer on orders received, schedules, pricing, product availability, product delivery, sample requests/requirements, and order confirmations.
• Building customer’s interest in the products offered by us.
• Effectively deals with angry callers, and disappointed customers.
• Maintain and coordinate with procurement for system updates, products, suppliers, pricing.
• Attends tasks allotted by the Management.

If you are have;

• Hands on experience in similar job role in food and beverage industry

and possess;

• Problem solving skills
• Clear communication – strong English
• Friendly and positive attitude
• Order management - Process customer orders efficiently and accurately through database system and provided customer confirmation notifications.
• Time management
• experience on SAP

Please note, this vacancy is ONLY for the candidates who has experience in F & B industry