tellecaller

Key Responsibilities:

• Make outbound calls to prospective clients and respond to inbound inquiries regarding immigration services.
• Explain various visa programs, eligibility requirements, documentation, and processing timelines.
• Understand client needs and qualify leads before forwarding them to senior consultants.
• Maintain accurate records of calls, leads, and client interactions in the CRM system.
• Follow up with interested clients by phone, email, and messages to ensure engagement.
• Schedule appointments for counseling sessions and assist in the onboarding process.
• Stay updated with the latest immigration policies, country requirements, and service offerings.
• Provide excellent customer service, address concerns, and guide clients professionally.
• Work closely with the sales and documentation teams to ensure smooth processing.

Required Skills & Qualifications:

• Minimum 12th pass / Bachelor’s degree preferred.
• Prior experience in telecalling, client support, or immigration is an advantage.
• Excellent verbal communication skills in English (and regional languages, if applicable).
• Strong persuasion, negotiation, and relationship-building skills.
• Basic computer knowledge and familiarity with CRM tools.
• Ability to handle high call volumes and work in a target-driven environment.
• Positive attitude, professionalism, and the ability to learn quickly.

Benefits:

• Competitive salary + performance-
• Training on immigration programs and sales techniques
• Growth opportunities within the organization
• Supportive and dynamic work environment

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person