Temporary Ramzan Rider

Job Description

• Monitor and track delivery orders in real-time using the company’s information system to ensure timely dispatch and fulfillment.
• Coordinate with branch staff to confirm that orders are ready for pickup and assigned to riders efficiently.
• Support in resolving minor delivery issues, such as rider delays, customer follow-ups, or order mismatches.
• Maintain a log of customer complaints related to deliveries and escalate major issues to the Assistant Manager.
• Assist in gathering customer feedback on delivery timeliness and rider behavior through CRM or follow-up calls.
• Monitor the performance of in-house and third-party riders (e.g. Foodpanda, etc.) and report delays or repeated inefficiencies.
• Help compile daily and weekly reports on delivery volumes, complaints, and performance metrics.
• Assist in planning delivery coverage during high-demand days (e.g., Sundays, Ramadan, Eid, Mother’s Day).
• Support training or briefing sessions for new riders regarding protocols, routes, and customer handling.
• Ensure all delivery-related data entries and logs are updated accurately in the system.
• Perform any other ad-hoc duties assigned by management to support the department’s objectives and overall business goals.

Job Qualification:

• Must Have own bike
• Excellent knowledge of routes, honest, reliable & punctual.
• Musta have valid license.
• Minimum Qualification is matric.

Locations are mentioned below. Do mention in your cv the desired location.

DHA
Clifton
Garden
North Nazimabad
Sharfabad
Stadium
Karimabad
Gulshan
Maskan
University Road
UP
Maymar

Job Types: Full-time, Contract
Contract length: 1 month

Pay: From Rs30,000.00 per month

Application Question(s):

• Do you have bike?
• Can you join immediately?
• What is your desired location?

Work Location: In person