Tender & Collection Operations Manager

About the Company

Dallah Pharma is a leading distributor of pharmaceutical, herbal, and cosmetic products in Saudi Arabia, serving retail pharmacies, health and beauty stores, hospitals, and government agencies. We are committed to growth through innovation and regulatory excellence, providing high-quality products approved by the Saudi Food and Drug Authority (SFDA).

Role Description

We are seeking a Tender & Collection Operations Manager in Riyadh. This full-time role involves managing tender submissions, overseeing collection operations, and ensuring compliance with regulatory requirements. Responsibilities include contract negotiations, building partnerships with clients and authorities, supervising supply management and ensuring timely deliveries, issuing invoices on time, collecting payments, and improving processes to optimize cash flow and increase tender success rates.

Key Responsibilities:

• Tender Management: Oversee the submission and management of government tenders, including NUPCO tenders, ensuring full compliance with all regulatory requirements.
• Financial Collection Coordination: Coordinate financial collections from government entities, ensuring timely processing in collaboration with relevant departments.
• Supply and Timely Delivery: Supervise the supply chain process, ensuring timely deliveries and adherence to deadlines for government tenders and collections.
• Progress Monitoring and Reporting: Monitor the progress of ongoing tenders and collection efforts, providing detailed reports on their status.
• Efficiency Improvement: Lead initiatives aimed at improving the efficiency and effectiveness of tender submissions and collection operations.

Qualifications

• Bachelor’s degree in any related field (preferably a pharmacist).

Required Skills

• Strong skills in tender management, contract negotiation, and procurement.
• Expertise in payment collection, accounts management, and debt recovery.
• Excellent communication, organizational, and stakeholder relationship skills.
• Proficiency in regulatory compliance, administrative procedures, and reporting.

Preferred Skills

• Fluency in English is required.
• Proficiency in Arabic is highly desirable.