Tennis Center Admin Support (On-Call)

The Position

The City of Lake Oswego is searching for customer service-oriented individuals to help staff the Lake Oswego Indoor Tennis Center. Tennis Center Admin Support personnel are responsible for day-to-day duties of answering phones, greeting guests, snack and beverage sales, activity registration, and clerical tasks. These are on-call positions with a variable schedule of less than 20 hours per week.

The available work schedules are:

Monday - Thursday, 3:30 - 9:00 p.m., or

Key Responsibilities

Key responsibilities include, but are not limited to:

• Open and close office; oversee building security while on duty.
• Primary reception for Tennis Center guests and phone inquiries.
• Assist customers with court reservations, program registration, snack and beverage sales, and facility questions as requested.
• Communicate with other staff regarding questions and issues that arise.
• Ensure guests are aware of and abide by all tennis center rules and policies.
• Administrative support to instructors and Tennis Coordinator.
• Perform cash, check, and credit card handling with 100% accuracy.
• Update voice mail system as necessary; check and respond to messages.
• Light custodial tasks as needed.
• Minimum age 21, as an alcohol serving permit is required. The permit can be obtained after hire.

Education and Experience Requirements

Priority consideration is given to applicants with:

• Front desk and experience with a participant registration software.
• Experience with Microsoft Word and Excel.
• Ability to demonstrate excellent grammar, spelling, and proofreading skills.
• Ability to communicate professionally and effectively in person, on the phone, and in email.
• Cash management experience.
• Ability to effectively meet and deal with the public, handle stressful situations and work cooperatively with other employees.
• Problem-solving skills.
• Ability to make independent, safe, and professional decisions.

Supplemental Information

Application Process:Visit the City website atwww.ci.oswego.or.us/jobsto access the online application process. Resumes will not be accepted in lieu of a completed job application.

The City of Lake Oswego is committed to fostering a workplace where new ideas and diverse perspectives are valued. This involves hiring a workforce that reflects a variety of skills, expertise, and life experience, including those who may come from a non-traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience that meet the minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

The City is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability, any other consideration made unlawful under any federal, state, or local law.

As part of our commitment, The City of Lake Oswego will ensure that persons with disabilities are offered reasonable accommodations. Please email your accommodation request tohr@lakeoswego.citybefore the application deadline.

PO Box 369

Lake Oswego, Oregon, 97034