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Scope:
This position provides account management and new business acquisition within a specified geographical territory. The Territory Manager (TM) reports to the PNW Branded Dealer Sales Manager for the Retail Fuels division of the Christensen Company. The TM is responsible for the overall growth of their territory. The accounts are branded and unbranded convenience stores and truck stops. The TMs ultimate responsibility is to grow the volume and gross profit of the territory.
Significant Activities & Deliverables:
Business Retention
Manage customer relationships to drive customer Net Promoter Score
Provide annual territory plan with at risk accounts and investments
Collaborate with credit department to manage territorys accounts receivable
Develop and execute business plans to achieve stated objectives
Develop and commit to monthly, quarterly and annual initiatives
Ensure customers execute oil company promotions and loyalty programs
Growth
Develop and commit to monthly, quarterly and annual growth plan and initiatives
Counsel existing customers to help them grow their business
Provide weekly feedback and direction on customer margins
Ensure existing customers are purchasing all available product lines from R.E. Powell
Collaborate with GM Fleet Card to drive fleet volume to customer locations
Prospect fuel accounts throughout territory to develop dynamic pipeline
Drive prospects quickly through the prospect to close sales cycle
Collaborate with VP Asset Management to manage new brand conversion process
Mystery Shops
Develop and commit to monthly, quarterly and annual mystery shop plan and initiatives
Counsel and train existing customers to help them accomplish mystery shop targets
Collaborate with VP Asset Management to manage image process
Leadership & Team Reach:
Be prepared to provide weekly updates on goals in 1:1 meetings
Be prepared to report on current performance to plan, competitive intelligence, success stories and other learnings that will benefit the team during each weekly team huddle
Be prepared to report on progress to monthly, quarterly and annual priorities as well as successes, adjustments and failures during each monthly team huddle
Understand and live our Core Values and execute all aspects of our Employee Value Proposition
Become intimately familiar with Customer Value Proposition
Qualifications:
BA/BS Degree in Business and/or at least 5 years sales experience. Professional degree preferred
Excellent computer skills
Demonstrated success in account management and new business acquisition
Excellent communication skills both verbal and written
Goal driven
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