Ticketing Manager

• Oversee daily ticketing operations, including reservations, booking, rebooking, cancellations, and refunds.
• Ensure compliance with airline policies, IATA regulations, and travel industry standards.
• Supervise and train ticketing staff, providing guidance on customer service and system usage (GDS like Amadeus, Galileo, Sabre, CRM etc.).
• Monitor ticket sales performance, prepare reports, and achieve revenue targets.
• Handle escalated customer issues, complaints, and special travel requests professionally.
• Maintain relationships with airlines, travel agents, and corporate clients.
• Manage fare rules, promotions, and discounts to maximize sales opportunities.
• Ensure accuracy in ticket issuance, exchange, and revalidation processes.
• Implement cost-effective practices and improve efficiency in ticketing operations.
• Stay updated with airline schedules, fare updates, travel advisories, and industry changes.
• Travel Agency experience
• Send Cv:03108132948
• Email At: masaratgroup9@gmail.com

Job Type: Full-time

Pay: Up to Rs70,000.00 per month

Work Location: In person