Ticketing Officer

• Ticketing Manager – Hajj & Umrah Travel Agency (Responsibilities)
• Manage all airline ticketing operations for Hajj and Umrah packages

Requirements / Skills

• Proven experience in airline ticketing or travel agency operations
• Proficiency in GDS systems (Amadeus, Galileo, Sabre)
• Strong knowledge of international travel rules and fare construction
• Excellent communication and problem-solving skills
• Ability to manage teams and work under pressure, especially during peak Hajj seasons
• Attention to detail and strong organizational skills
• Handle flight bookings, reissues, cancellations, and refunds using GDS systems (e.g., Galileo, Amadeus)
• Coordinate with airlines to secure the best fares and group bookings for pilgrims traveling to Makkah and Madinah
• Ensure accurate fare calculations, ticket issuance, and compliance with airline policies
• Monitor seat availability and manage travel schedules for group departures
• Supervise ticketing staff and ensure high-quality service and accuracy in all transactions
• Resolve ticketing-related issues, including last-minute changes and emergency bookings
• Maintain strong relationships with airline representatives and travel partners
• Ensure proper documentation and record-keeping for all ticketing transactions
• Stay updated with airline rules, fare structures, and industry regulations
• Work closely with sales and operations teams to align ticketing with package offerings
• Prepare reports on ticket sales, cancellations, and revenue performance
• Send Cv: 03108132948
• Email at: masaratgroup9gmail.com

Job Type: Full-time

Pay: Up to Rs50,000.00 per month

Work Location: In person