Title Escrow Officer (Remote - East Coast)

Joining the Blueprint Title Team at PLACE

Blueprint Title is dedicated to providing a world-class closing experience that makes it the no-brainer title partner for all agents within the larger PLACE ecosystem. We are a fast-growing, technology-driven title company that fully embraces the PLACE team values: Grit, Results, Only Leaders, Wealth, Teamwork, and Humility.

As part of the PLACE family, you will be joining a unified team committed to empowering top real estate professionals and ensuring an exceptional experience for every client. The Escrow Officer is a pivotal role focused on providing a seamless and secure closing experience for all.

About the Role:

At Blueprint, Escrow Officers are more than transaction managers, they are trusted partners to real estate agents and their clients. This is a highly collaborative, team‑based role focused on delivering an exceptional closing experience while navigating complex, high‑volume pipelines across multiple markets.

As an Escrow Officer, you will own your files end‑to‑end while working closely with internal partners across title, operations, and client engagement to move transactions forward smoothly. You'll be expected to think critically, solve problems quickly, and escalate issues with sound judgment, always with the client and agent experience top of mind.

The ideal candidate thrives in a fast‑paced, multi‑market environment, works independently without losing sight of the bigger team, and brings strong organizational systems to stay ahead of their pipeline. You are proactive, detail‑oriented, and calm under pressure, with the ability to balance precision and urgency while delivering best‑in‑class service.

This role is ideal for someone who takes pride in ownership, enjoys collaborating across departments, and wants to help modernize the real estate closing experience through technology, transparency, and thoughtful communication.

What You'll Do

File & Transaction Management

• Oversee all title and escrow work for residential transactions in your assigned market(s)
• Manage a high‑volume pipeline of files from opening through disbursement using internal reporting and analytics
• Verify title clearance and readiness of files prior to closing
• Review closing documents before and after signing to ensure accuracy, completeness, and compliance
• Prepare settlement statements (CDs / ALTA / HUD) and balance closing figures and funds
• Create disbursement packages and prepare files for timely funding

Client & Agent Experience

• Serve as the primary point of contact for real estate agents and key stakeholders on assigned files
• Proactively communicate status updates, timelines, and next steps to ensure a smooth and predictable closing experience
• Provide clear, timely, and professional responses to questions from agents, clients, lenders, and internal teams
• Anticipate issues before they escalate and manage client expectations with confidence and transparency

Problem Solving & Escalations

• Act as the lead problem solver for file‑level issues, title defects, and closing challenges
• Exercise sound judgment when triaging and escalating issues to the appropriate internal partners
• Collaborate with support teams to resolve title defects, documentation issues, and entity review questions efficiently
• Apply critical thinking to unique transaction scenarios across multiple markets

Collaboration & Teamwork

• Partner closely with operations, title, client engagement, and notary coordination teams to move files forward
• Manage assigned tasking for yourself and your support team
• Step in to assist teammates when needed, even outside of your immediate scope
• Contribute to a culture of accountability, ownership, and continuous improvement

Closings & Compliance

• Prepare transfer deeds where permitted by state regulations
• Coordinate and support mobile notary closings
• Ensure compliance with all applicable regulations, including TRID, CFPB, RESPA, and state‑specific requirements
• Stay current on regulatory and industry changes impacting escrow and title operations

What We're Looking For

Experience & Credentials

• 5+ years of experience conducting residential escrow closings (multi‑state experience preferred)
• Experience managing files independently from opening through closing
• Active Escrow License / Title Producer License (or willingness to obtain, as required by your market)
• Must reside in Eastern Standard Time

Skills & Strengths

• Exceptional customer service skills with a strong track record of positive agent and client feedback
• Strong problem‑solving and critical‑thinking abilities, especially under time pressure
• Highly organized, with personal systems to manage competing priorities and high transaction volume
• Excellent attention to detail and commitment to accuracy
• Clear, professional written and verbal communication skills

Ways of Working

• Comfortable working independently while remaining deeply collaborative
• Proactive and self‑directed in identifying risks, next steps, and solutions
• Flexible and team‑oriented; willing to jump in where help is needed
• Adaptable and energized by change, growth, and evolving processes
• Tech‑savvy and eager to leverage tools and systems to work more efficiently

Bonus (Nice to Have)

• Experience supporting high‑volume real estate agent teams or brokerage partners
• Exposure to builder, investor, or portfolio‑style closings
• Prior involvement in process improvement or workflow optimization
• Experience with: Qualia, G-Suite, ZenDesk, and Slack

Why Blueprint

Blueprint is reimagining the real estate closing experience with better technology, smarter processes, and a relentless focus on service. We're a fast‑growing, collaborative team that values ownership, curiosity, and kindness. If you're excited to grow your career, make an impact, and help modernize an industry that's overdue for change, we'd love to meet you.