The Trades Maintenance Manager functions as an upper-level manager reporting to the Associate Vice President, Facilities Operations. The position shares the responsibility for the overall delivery of all services carried out by Facilities Management. The position requires strong leadership skills, managerial skills, mechanical aptitude, and excellent communication abilities. This position plans, prioritizes, schedules, assigns, supervises, evaluates and participates in the work and direction of the team; leads in the development and implementation of goals, objectives, policies, and priorities; supervises Assistant Trades Managers, maintains managerial oversight of Trades Shop supervisors, and establish the strategic direction, and long-range plans for improvements, responsible oversight and coordination of all major and minor maintenance project-related tasks, and will work collaboratively with project managers, planners, and other university officials to prioritize maintenance backlog and future projects since the position will assist in the development of an accurate and current deferred maintenance database and facility condition index file.
This position ensures maintenance personnel are efficiently and effectively performing preventative/planned maintenance activities while satisfying a myriad of reactive service requests from the campus community. This position will interface with a variety of campus partners, customers and contractors to meet customer needs and goals.
The Trades Maintenance Manager will have a wide-ranging knowledge of infrastructure maintenance, repair programs, and technologies, as well as projects related to buildings and structures, mechanical systems and equipment, plumbing systems and fixtures, building automation systems and devices, electrical systems and devices, fire protection/suppression systems, security and access systems and devices, conveyance systems, and other related equipment used by employees and contractors in order to optimize short- and long-term costs for asset integrity and sustainability.
Key Expectations:
- Leadership with Integrity and Empathy: Acts with honesty, transparency, and consistency in decision-making. Fosters a positive work environment by helping employees understand their roles and how they contribute to the larger mission of the organization. Shows compassion and provides support where necessary, ensuring everyone feels supported.
- Collaboration and Teamwork: Cultivate a team-oriented environment where cooperation and collaboration are essential for success. Support team members in building strong, cooperative relationships that enhance productivity, knowledge, and morale.
- Conflict Resolution: Address challenges or conflicts with a calm and objective approach. Provide guidance in resolving issues while maintaining respect for all individuals involved.
- Accountability: Establish clear performance goals and expectations that foster professional growth and team development, while actively monitoring progress and holding team members accountable for achieving defined outcomes.
This position:
- Manages people, ensures section compliance with performance management processes, budget, and operational activities of a large multi-trade departmental section and is responsible for oversight of daily operations, large-scale maintenance projects, and development of new programs. Develops and prioritizes annual deferred maintenance submission of projects. Enhances all programs and most specifically preventive maintenance programs.
- Supervises Assistant Trades Manager – Business Operations and Assistant Trades Manager – Trades Operations. Is responsible for strategic planning, directing and coordination of various trades’ positions performing essential maintenance, and construction related work related to labor trades/crafts operations.
- Coordinates with agency staff, architects, engineers, building code officials, vendors, and contractors to ensure delivery of maintenance services and needs.
- Maintains responsibility for accurate oversight of data into integrated work management system including time tracking, work order management, work order tracking, key performance indicators, etc.
- Ensures compliance with department, university, state, and federal work rules, guidelines, and regulations, as well as COWINS Partnership Agreement.
Coordinates with Assistant Trades Managers to:
- Ensure fiscal management including budget development, staffing plans, authorizing and monitoring the expenditure of funds and the use of resources, implementation of inventory control systems, equipment repair guidelines, approval of equipment, parts and tool purchases according to departmental and university guidelines, plans for use, distribution, modification and replacement of equipment and vehicles to meet program needs.
- Develop training initiatives and safety programs; define staff professional development needs and ensure needs are scheduled and fulfilled.
- Communicate with key constituents to keep priorities current and provide reports as needed.
- Prepare contracts by providing technical cost estimates of time and materials for a variety of projects; writes detailed equipment and material specifications.
- Comply with the departmental initiative to complete implementation of the integrated work management system, establish business processes, maintain accurate equipment records, and develop preventive maintenance plans and schedules.
- Motivate and evaluate assigned personnel to develop a culture that aligns with the university’s Principles of Community and department core values.
- Manage employee performance issues in coordination with Associate Director and Human Resources; implements corrective and/or discipline in consultation with Human Resources; and, responds to staff questions and concerns.
- Maintain “Best Practices” within the industry. Assists with process improvement and implementation of beneficial procedures and practices.