Training Officer

The Training Officer will support the Training Centre of Excellence (TCOE) through the coordination and facilitation of administrative, operational, and analytical activities. This role plays a key part in ensuring the efficient delivery of training programs by supporting instructors, team leads, and management with data-driven insights, resource coordination, and vendor management.

Minimum Qualification:

• Bachelor’s degree in Business Administration, Education or a related discipline preferred
• Experience with agile project management and MS Project is highly desirable.

EXPERIENCE

• 3–5 years of experience in training coordination, data analysis, or project support.
• Experience (2+ years) in administering training-related activities, preferably within a military/civilian training environment;
• Familiarity with training environments and vendor management.

DUTIES AND RESPONSIBILITIES

1. Provide administrative support services for training center management.
2. Conduct administrative duties including the facilitation of training schedules, materials, resources, presentations, and reports to required training center personnel.
3. Facilitate the smooth execution of training programs across multiple sites and teams.
4. Coordinate scheduling, logistics, and resource allocation for training sessions.
5. Ensure training centre staff, resources, and operational requirements are effectively allocated to support all training activities.
6. Provide thorough data analysis and reporting on all training metrics, including training delivered, manpower efficiency, and trainee throughput.
7. Deliver regular performance reports to line management to support strategic decision-making.
8. Support agile methodologies and MS Project-based planning for training initiatives.
9. Assist in tracking progress, milestones, and resource utilization for training-related projects.
10. Coordinate efforts to identify and manage external vendor opportunities that fully meet training requirements.
11. Ensure vendor solutions align with quality, compliance, and operational standards.
12. Maintain accurate records of training activities, certifications, and instructor qualifications.
13. Support audits and ensure adherence to contractual and regulatory requirements.
14. Perform any other duties as assigned by line management.

OTHER FACTORS

• Excellent interpersonal skills;
• Strong analytical and reporting skills.
• Excellent organizational and coordination abilities.
• Proficiency in MS Office, MS Project, and data visualization tools.
• Effective communication and stakeholder management.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Must be able to demonstrate ability to work in a positive team environment;
• Must work well with other departments.