Overview:
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.
This role comes under our Five Guys umbrella, and we are seeking to hire a Training Supervisor to lead the delivery of store-level training programs that build employee capability, drive operational excellence, and support career progression—ensuring alignment with Five Guys’ brand standards and business goals
Note - Candidates must have a car and a driving license for this role.
Responsibilities:
- Assist in designing and implementing training programs aligned with brand and organizational goals.
-
Focus on station/store-level training under the supervision of the Training Manager.
-
Overseeing training operations by managing training schedules, resources, and facilitators.
-
Ensuring training quality and relevance, aligning content with business needs and compliance standards.
-
Supporting employee development, helping staff build skills for current roles and future growth.
-
Ensure employees adherence to UAE localization policies and targets through effective training and monitoring.
-
Complete HR operational requirements by tracking training outcomes, ensuring timely follow ups and maintaining accurate documentation.
-
Track training outcomes and assess effectiveness using KPI’s and ROI metrics periodically.
-
Provide hands-on training and support in stores as needed
-
Recommend and implement data-driven enhancement programs
-
Gather feedback from trainees and managers to identify areas for improvement
- Carry out any other reasonable task as assigned by the management.
Qualifications:
Preferred Educational Qualifications and Professional Certifications
-
Bachelor's degree in Hospitality Management
Experience
-
Minimum of 3 years' experience in food and beverage industry and reporting in a fast paced and dynamic environment
Due to a high influx of profiles, only shortlisted candidates will be contacted