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Training Supervisor - Five Guys (F&B)

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Overview:
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role comes under our Five Guys umbrella, and we are seeking to hire a Training Supervisor to lead the delivery of store-level training programs that build employee capability, drive operational excellence, and support career progression—ensuring alignment with Five Guys’ brand standards and business goals

Note - Candidates must have a car and a driving license for this role.
Responsibilities:
  • Assist in designing and implementing training programs aligned with brand and organizational goals.
  • Focus on station/store-level training under the supervision of the Training Manager.
  • Overseeing training operations by managing training schedules, resources, and facilitators.
  • Ensuring training quality and relevance, aligning content with business needs and compliance standards.
  • Supporting employee development, helping staff build skills for current roles and future growth.
  • Ensure employees adherence to UAE localization policies and targets through effective training and monitoring.
  • Complete HR operational requirements by tracking training outcomes, ensuring timely follow ups and maintaining accurate documentation.
  • Track training outcomes and assess effectiveness using KPI’s and ROI metrics periodically.
  • Provide hands-on training and support in stores as needed
  • Recommend and implement data-driven enhancement programs
  • Gather feedback from trainees and managers to identify areas for improvement
  • Carry out any other reasonable task as assigned by the management.
Qualifications:
Preferred Educational Qualifications and Professional Certifications
  • Bachelor's degree in Hospitality Management
Experience
  • Minimum of 3 years' experience in food and beverage industry and reporting in a fast paced and dynamic environment
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/

Note

Due to a high influx of profiles, only shortlisted candidates will be contacted

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