Transaction Filtering Review Owner

As Transaction Filtering Review Owner, your mission is to stop fraud before it happens, let genuine payments flow instantly, and protect our users without slowing them down. Why this matters:
At bunq, we make life easy. That means every payment should be fast, safe, and stress-free. When something looks off, users count on us to act fast - with precision, clarity, and care.
You’ll be in charge of balancing risk and trust, while ensuring we’re always one step ahead without compromising the user experience. Take ownership:

As Transaction Filtering Review Owner, you’ll take charge of key responsibilities that directly impact bunq’s security, compliance, and user trust.
Your key responsibilities:

• Stop suspicious transactions before they cause harm

• Let real payments sail through without delay

• Use data and AI to optimise workflows and reduce manual effort

• Keep users clearly informed whenever reviews affect their account

What you’ll work on right away:

• Achieve and maintain a zero-backlog operation by optimising and automating Transaction Filtering processes
• Decrease case handling times and improve Transaction Filtering agents’ overall efficiency by implementing the necessary improvements to the processes, tools, and reporting
• Create a smooth and clear experience for both the users and employees involved in the processes

Do you have what it takes?

• Proven expertise in managing and automating operational processes

• Strong analytical and problem-solving skills

• Understanding of and experience working with anti-money laundering (AML) regulations, sanctions lists, and other relevant legal frameworks

• AI-first approach to streamline and scale

• Calm, precise, and detail-obsessed under pressure

Checking If We’re a Match

Finding the right fit is a two-way street. At bunq, we offer a wealth of opportunities and perks, but we also expect commitment and excellence in return. Our "Get Shit Done" culture isn’t for everyone, and that’s okay.

Before you apply, start with some self-reflection by visiting the Our Culture, Your Mission, and Our Story pages. See if you resonate with what we’re all about. We want you to genuinely thrive and find joy in your work at bunq.

What’s in it for you?

A competitive monthly salary