Travel and Ticketing consultant

Travel & Ticketing Specialist

The Travel and Ticketing Consultant is responsible for coordinating and managing all travel-related services for university staff, faculty, and students. This includes booking flights, issuing tickets, arranging accommodation, ensuring cost-effective travel solutions, and providing support for study tours, conferences, seminars, exchange programs, and official delegations.

We are looking for a proactive, creative, and sales-driven Travel agent who also has experience in air ticketing and GDS systems (Amadeus preferably)

Key Responsibilities:

• Design exclusive tailor‑made travel itineraries and products (not just reselling partner programs).
• Issue air tickets using GDS (Amadeus) and manage bookings.
• Actively search for new clients (expats & Emiratis) and build relationships.
• Negotiate with partners to create unique travel packages.
• Bring ideas, develop products, and drive sales.
• Travel & Ticketing Services
• Handle domestic and international travel requests for staff, faculty, and students.
• Book and issue airline tickets using approved travel systems or through travel agency partnerships.
• Arrange hotel reservations, transportation, and visa assistance as required.
• Provide guidance on travel policies, routes, schedules, and cost-effective options.
• University Programs & Events Support
• Coordinate group travel for academic tours, student exchange programs, study abroad, conferences, and delegations.
• Ensure smooth logistics for invited guest speakers, visiting professors, and international participants.
• Policy Compliance & Documentation
• Ensure all travel requests comply with the university’s travel policy and budget.
• Maintain accurate travel records, invoices, and reports for auditing and reimbursements.
• Prepare travel expense reports and assist with settlement of claims.
• Vendor & Airline Relations
• Liaise with airlines, hotels, and travel agencies to secure best rates and services.
• Negotiate corporate deals and discounts for the university.
• Customer Service & Support
• Provide 24/7 support during emergencies or changes in travel itineraries.
• Handle travel-related queries promptly and professionally.

Requirements:

• Experience in air ticketing and working with GDS (essential).
• Proven background in luxury travel/hospitality.
• Self‑starter, creative thinker, able to work without micromanagement.
• Fluent in English and Arabic.
• Passion for travel and excellent client service skills.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Hospitality, Travel & Tourism, or related field.
• Certification in IATA, Amadeus, Galileo, or other ticketing systems (preferred).
• Minimum 2–4 years of experience in travel and ticketing, preferably in an academic or corporate environment.
• Strong knowledge of airline reservations, ticketing systems, visa processes, and travel regulations.
• Excellent communication and negotiation skills.
• Strong organizational and time management abilities.
• Ability to handle multi-destination group travel arrangements.

Location

Ras Al Khaimah

Job Type: Full-time

Ability to commute/relocate:

• Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• English & Arabic (Preferred)

Location:

• Ras al-Khaimah (Required)