Key Responsibilities & Achievements:
- Advised clients on domestic and international travel options, including flights, accommodation, visa requirements, and tour packages.
- Handled end-to-end booking processes, including flights, hotels, car rentals, cruises, and group tours, ensuring cost-effective and tailored travel solutions.
- Built customized travel itineraries based on clients’ budgets, preferences, and travel goals.
- Maintained up-to-date knowledge of travel regulations, airline policies, and COVID-19 travel restrictions, particularly for UAE-based travelers.
- Collaborated with airlines, hotels, and global travel partners to secure best rates, exclusive deals, and special packages.
- Assisted in visa processing, travel insurance, and document verification for clients traveling to Schengen countries, the UK, the US, and Asia.
- Handled corporate accounts, managing business travel arrangements, MICE travel (Meetings, Incentives, Conferences, Exhibitions), and VIP services.
- Resolved customer complaints and travel disruptions with minimal impact on the client’s experience.
- Achieved a 98% client satisfaction rate and consistently met monthly sales targets and KPIs.
Key Skills & Tools Used:
- GDS Systems: Amadeus, Galileo, Sabre
- Online booking engines & B2B platforms
- Visa application procedures (Schengen, US, UK, Asia)
- Excellent communication and negotiation skills
- Itinerary planning and budget management
- Strong destination knowledge (Europe, Southeast Asia, Middle East)
- CRM and customer service tools (Salesforce, Zoho CRM)
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
- Where do you work before? mention the company name.
Experience:
- travel consultant : 2 years (Required)