Travel Consultant

Qualification

• Strong communication skills with professional fluency in English.
• Freshers passionate about travel and customer service are welcome to apply.

Responsibilities

• Manage a high volume of daily inbound calls (approx. 50 per day) with professionalism and courtesy.
• Handle service-related queries in a polite, customer-focused manner.
• Actively listen to customer needs, provide accurate information, and deliver tailored travel solutions.
• Maintain accuracy and attention to detail in all customer interactions and transactions.
• Build and nurture long-term customer relationships through clear and open communication.
• Share detailed information about our holiday homes and services confidently.
• Resolve customer concerns by providing effective solutions within defined timelines, and ensure timely follow-up until resolution.
• Collaborate with team members, demonstrating eagerness to learn and contribute to a positive work environment.

Job Type: Full-time

Pay: ₹16,529.91 - ₹25,500.57 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time

Ability to commute/relocate:

• Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person