Travel Coordinator

About the Role:

We are ATT, looking for a highly organized and service-oriented Travel Coordinator to join our team. This role serves as a vital link between clients, internal departments, and external partners — ensuring that every travel experience runs smoothly from booking to return.

You will handle customer communication, coordinate with sales, operations, and visa teams, and stay in touch with clients during their journey. You’ll also manage communications with local and international suppliers, hotels, tour operators, and service providers to ensure a seamless travel experience.

Key Responsibilities:

• Serve as a point of contact for clients before and during their trips, ensuring a smooth customer experience
• Coordinate between sales, visa, ticketing, and operations teams to ensure all bookings are processed accurately and on time
• Communicate with suppliers, DMCs, hotels, transport providers, and guides to confirm services
• Assist in handling customer inquiries, modifications, or complaints in a timely and professional manner
• Monitor travel schedules, changes, and service delivery during the client’s journey
• Ensure all travel documents (vouchers, itineraries, visas) are prepared and shared with clients properly
• Support operations team with pre-departure checks and service confirmations
• Maintain accurate records of each booking and update relevant systems as needed
• Provide after-sales support and help resolve post-travel feedback or issues

Requirements:

• 2–4 years of experience in travel coordination, operations, or customer service within the travel industry
• Strong communication and interpersonal skills — both written and verbal
• Excellent organization, time management, and multitasking abilities
• Ability to handle pressure and urgent changes calmly and effectively
• Knowledge of travel documentation (visas, itineraries, vouchers) and common industry tools
• Familiarity with CRM systems, email management, and Microsoft Office
• Fluent in English; Arabic or other languages is a plus
• Customer-first attitude with a problem-solving mindset

What We Offer:

• Competitive salary
• Supportive work environment with training and development opportunities
• Exposure to international markets and global coordination
• Travel discounts and internal benefits
• Opportunity to grow into senior coordination or operations roles

Job Type: Full-time

Pay: Up to AED5,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Travel Coordinator: 2 years (Required)