UK Cab Dispatcher

Globe Call Centre is expanding its Operations Department and is looking to hire experienced and dependable UK Cab Dispatchers and Operators. We are seeking proactive professionals who can thrive in a fast-paced environment, stay composed under pressure, and efficiently manage multiple operational tasks. Candidates with prior experience in UK taxi or transportation dispatch services are highly encouraged to apply.

Key Responsibilities

• Handle incoming bookings and assign rides to drivers to ensure timely and efficient service
• Monitor driver locations, routes, and schedules, making real-time adjustments to maintain smooth operations
• Communicate clearly and professionally with both drivers and customers to ensure seamless coordination
• Maintain accurate records of bookings, driver activities, and daily dispatch reports
• Ensure all dispatch processes comply with company policies and relevant transportation standards
• Address customer queries and resolve operational issues promptly to maintain high service quality

Required Skills & Qualifications

• Minimum 1 year of experience in taxi, cab, or transportation dispatch operations
• Familiarity with dispatch systems, GPS tracking tools, and route management software
• Strong communication and interpersonal skills
• Ability to remain calm, organized, and decisive in high-pressure situations
• Excellent multitasking, time management, and problem-solving abilities

Interested candidates may send their resumes on "hr@globe-call.com"

Work Location: In person