Unit Head

JOB DESCRIPTION

Role: Unit Head

Function: Operations

Grade: P4 (Manager)

Reports To: Area/Regional Controller

People Reporting To UH: Department Managers/ HODs

Qualification: Graduate/MBA/PGDBM

Experience: 8+year

Key Accountabilities/Responsibilities

• Conducts periodic review of Business with all stakeholders for visibility and corrective measures.
• Strategies sales plans; Budgeting & control checkpoints
• Strategise to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.
• Responsible for conserving and protecting assets by Managing assets judisiously for higher asset turnover.
• Ensures Processes adherence & Audit closures.
• Strategizes to maintain and Improve Service Standards.
• Leading People.
• Improve Profitability & Resource Management.
• Responsible for Store Image.
• Maintain & build PR and Business Relations.

Competencies / Skills Required:

Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations

Internal:

Operations, B&M, Administration & Maintenance, D&L, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams.

External:

Vendors, Brand Managers, Government departments.