Unit Head Operational & Fraud Risk (ASA Microfinance Bank Pakistan Limited

To lead the second line of defence for Operational and Fraud Risk. This role is responsible for developing, implementing, and maintaining a robust risk management framework that minimizes operational losses and detects/prevents fraudulent activities. The role ensures strict adherence to SBP regulations and protects the bank’s assets across branch networks, digital channels, and agent banking.

Key Responsibilities:

A. Fraud Risk Management (Deterrence & Investigation)

• Framework & Policies: Establish and maintain an SBP-compliant Fraud Risk Management (FRM) framework. Develop and update anti-fraud policies, SOPs, and governance mechanisms.
• Reporting: Prepare timely and accurate fraud risk reports for Senior Management, the Board, and regulators (SBP).

B. Operational Risk Management (ORM)

• Risk Identification: Lead the rollout of Operational Risk frameworks focusing on people, processes, systems, and external events. Manage the Risk Control Self-Assessment (RCSA) process and maintain Risk Registers.
• Loss Data & Analysis: Maintain the Operational Loss Database. Perform root cause analysis on operational losses and recommend corrective controls to prevent recurrence.
• Key Indicators (KRIs): Develop and monitor Key Risk Indicators (KRIs) for business units (branches, operations, digital) to provide early warning signals to management.

C. Governance & Compliance

• Regulatory Compliance: Ensure all risk practices comply with SBP regulations, including AML/CFT guidelines related to fraud and operational risk.
• Policy Review: Review new product proposals, policies, SOPs, and outsourcing arrangements from a risk perspective before approval.

Qualifications & Experience:

• Bachelor Preferably Master from an HEC-recognized university

• Minimum 8–10, years in Banking/Financial Services & 5-6 Years Experience in Operational & Fraud Risk